CCS Global Tech(PCS)急招旧金山地区客户经理

备注

PCS那边要求候选人居住在旧金山或通勤距离内的人。提供远程工作的机会，但要求候选人居住在旧金山湾区内。原因是他们需要前往旧金山地区的客户处进行拜访。要求候选人能够流利使用中文和英语。

Requirements:

公司名称： CCS Global Tech 部门：政府服务部业务单位：客户管理职位名称：客户经理工作地点：加利福尼亚州旧金山（提供远程办公机会）职位类型：全职

职位概述：

我们正在寻找一位敬业、积极进取且注重细节的客户执行经理，负责管理主要政府客户的关系。这位团队成员将成为我们MSA提交引擎的“业务开拓者”，需要集中精力在维护和发展客户关系并建立紧密的客户联系。作为“业务开拓者”，需通过虚拟会议和面对面的方式拓展新客户关系，产生潜在客户。客户执行经理还需确保从AES提交引擎输出的质量。

主要职责：

通过赢得项目和人力资源外派来推动政府部门的收入增长，具体包括：

• 每年通过与新/现有客户的交易/机会达成预定数量的项目赢单和外派安排。 • 从客户会议/交流中生成业务线索，并将其记录到Zoho CRM中。

客户参与 / 建立客户亲密关系：

与政府客户建立和拓展独特的关系，关注包括：

• 未来的预算需求和项目/外派需求 • 候选人联系点 • 资源反馈电话

为账户团队提供有用的洞察：

根据客户对话提供有针对性的研究/情报聚焦。

• 指导AE支持人员了解候选人需求和评估标准。

团队培训和入职支持：

提供从技能/专业发展建议到参与内部团队的入职计划和培训课程的支持。

确保质量措施执行：

确保AE支持输出的质量，确保与候选人沟通，包括准备并获取客户面试反馈。

与合作团队合作：

针对项目机会和/或达到合作伙伴参与目标（如LBE等）。

• 确定需要合作伙伴支持的关键领域或能力。

成功的人员安置/绩效：

与法律和财务团队协作，确保记录新的收入机会。包括：

• 跟踪发票和付款，与客户和合作伙伴/资源之间保持无拖延的发票发送或付款。

账户计划和审查：

保持每个关键账户的1页总结，不断驱动情报和招聘团队的信息需求，识别经验教训和信息需求。

资格要求：

• 教育背景：商科、市场营销、传播或相关领域的学士学位。 • 经验：在销售或客户管理支持岗位上有1-2年的经验； • 有政府和公共部门经验者优先； • 有招聘经验者优先； • 语言：能流利使用普通话者优先。

技能：

• 优秀的口头和书面沟通能力； • 出色的组织和多任务处理能力； • 熟练掌握Microsoft Office和CRM软件； • 能独立工作，也能融入团队； • 高度注重细节和解决问题的能力。

福利：

• 公司全额支付的综合福利，包括健康、牙科、视力、寿险和意外险。 • 带薪休假和法定节假日。 • 年薪55,000至70,000美元（根据经验，薪资可协商）。 • 具有竞争力的佣金结构。 • 在家工作的灵活性。 • 提供培训和职业发展机会。

投递方式

请发送英文简历以及一段简短的英文自我介绍到usicchero@gmail.com 标题: AE Application_PCS

备注: 简历中最好提到自己会普通话简历请使用PDF格式(不要word格式),大小控制在1MB以内

英文原始JD

CCS Global Tech
Division: Government Services
Business Unit: Account Management
Job Title: Account Executive
Location: San Francisco, CA (WFH Opportunity)
Job Type: Full-Time

Job Overview:We are seeking a dedicated, driven, and detailed oriented Account Executive to take ownership of client relationships for key government accounts. This member will act as a specialized “Deal Hunter” for our MSA submission engine, which will require determined focus on growing customer relationships and building client intimacy. To be a true “Deal Hunter” one is required to prospect new client contacts to generate leads and build greater customer intimacy through virtual and in person face to face meetings. Account Executive needs to ensure quality goes out from the AES submission engine.

Key Responsibilities:
Drive Revenue to the Government Division through the award of Projects and Staffing, by: Obtaining the determined number of Project wins / Staffing Placements per year through new deals/opportunities with new/existing clients. Generating business leads from client meetings/conversations and log it into Zoho CRM. Client Engagement / Customer Intimacy: Build and grow unique relationships with Government Clients, in addition to: Upcoming budget requirements and project/staffing needs Candidate touch point. Resource Feedback Calls Provide Useful Insights to Account Level Team: Providing research/intelligence focus based on client conversations. Guide AE Support member on candidate needs and evaluation Support Team Training and Onboarding: Ranging from skills/professional development and recommendations to contributing to internal team onboarding plans and training sessions. Ensure quality measures are followed: Validate the quality output from AE Support as well as ensure that candidates are spoken to, including preparing and getting feedback from client interviews. Collaborate with Partnership team: For project opportunities and/or meeting partner participation goals (i.e. LBE or other). Determine key areas or competencies where Partner support is required. Successful Placements/Performance: Work with Legal and Finance teams to ensure proper documentation of new revenue opportunities. This includes: Tracking Invoicing and Payments and approvals internally, with clients and partners/resources, making sure there are no delays with invoice issuance or payments. Account Planning and Reviews: Keep a constant log of 1-page summary for each key account. Drive the information requirements from Intelligence and Recruit teams, as well as determining the lessons learned and information needs.

Qualifications:
Education: Bachelor's degree in business, Marketing, Communications, or a related field. Experience: 1-2 years of experience in a support role within sales or account management role Experience in the government and public sectors is plus Experience in recruitment is a plus Communication: Proficiency in Mandarin is a huge plus

Skills:
Strong verbal and written communication skills. Excellent organizational and multitasking abilities. Proficiency in Microsoft Office Suite and CRM software. Ability to work independently and as part of a team. High attention to detail and problem-solving skills.

Benefits:
Employe-paid comprehensive benefits package which includes health, dental, vision, life and AD&D insurance Paid time off and holidays Salary base rate of $55,000 to $70,000/year (depending on experience, negotiable) Competitive Commission structure Work from the comfort of your home Training and career advancement opportunities

Requirements:​

Requirements: